Red Fox Finance Limited, hereinafter referred to as "us," "we," or "our," operates the website redfoxfinance.co.uk, which provides information about our products and artwork.
This privacy policy page aims to explain how we use and disclose any Personal Information you provide when using our website.
We solely use your personal information to communicate with you regarding your inquiries, enhance your website experience, and manage the processing of your inquiries. We are committed to securely storing your data and will never share it without your consent. You have full control over updating, deleting, and accessing your data.
When using our website, we may request certain personally identifiable information, such as your name, email address, mobile phone number, and address ("Personal Information").
We process your data under contract to provide you with the product you have ordered. If you have registered to receive updates from us, we process your data under consent as you have opted in to our newsletter.
We will never sell, distribute, or lease your personal information to any third party.
Your personal information is stored for specific periods. We require this information for the following reasons:
- To perform the contract between you and us for providing our services.
- For customer service and resolution purposes.
- For internal record keeping.
- To improve our products and services.
- To periodically send promotional emails about new products, special offers, or other information we believe you may find interesting.
- To send you relevant, personalized communications by post related to updates, offers, services, and products.
We may also use the information for fraud detection and prevention and to enhance safety on our website.
Similar to most websites, we collect information about visits to our website using Google Analytics. This Log Data may include your computer's Internet Protocol (IP) address, browser type, browser version, pages visited on our site, date and time of visit, time spent on pages, and other statistics.
We use the information provided by Google Analytics and Log Data to assess the effectiveness of our website and make improvements for a better user experience. Google Analytics retains this data for 26 months.
We hold information about your order for seven years to comply with legitimate business record-keeping requirements. We will only contact you about your order or with your permission to receive further communication.
Your Data and Your Rights
Under the GDPR, you have the right to:
- Request access to your personal information.
- Request correction of your personal information.
- Request erasure of your personal information ("right to be forgotten").
- Object to processing of your personal information.
- Request restriction of processing of your personal information.
- Request the transfer of your personal information to another party.
For any such request, please contact us, and we will respond as promptly as possible. There is no fee for accessing your personal information, except in cases of unfounded or excessive requests.
The security of your Personal Information is vital to us. We have implemented safeguards and complied with regulations to protect your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. In case of a security breach, we will notify you within three days and provide a plan of action if your data has been compromised.
We will use your Personal Information only to contact you with emails, newsletters, and information of legitimate interest to you.
We use PayPal as our payment gateway for online payments. PayPal transfers personal data to the US. PayPal complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and employs additional compliance measures for data protection.
Our website uses cookies to gather data, including anonymous unique identifiers, to improve your browsing experience. The cookies are stored on your computer's hard drive, allowing your browser to remember pages you have visited for a faster return to the site. To understand our use of cookies, view our Cookie Policy.
This Privacy Policy is effective as of 01 May 2019. Any future updates or changes will be indicated with the modified date and will be in effect immediately upon posting on this page. We reserve the right to update or change the Privacy Policy at any time, and we recommend checking it periodically. Continued use of the Service after any modifications indicates your acknowledgment and consent to abide by the updated Privacy Policy. For significant changes, we will notify you via email or a prominent notice on our website.
If you have any questions about this Privacy Policy or your personal data, please contact us. We will respond to your queries as soon as possible.
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